Philip “Phil” Kwilose earned his bachelor of science in business from St. Xavier University in Chicago, Illinois, before accepting a job as an outside sales representative with Central Steel & Wire Company. Currently residing in Cedar Rapids, Iowa, Phil Kwilose serves as the general manager for Five Star Home Improvement, LLC, an Iowa City business that earned a rating as a number one roofer from the Better Business Bureau, which works to empower and educate consumers.
Established in 1912, the Better Business Bureau (BBB) operates as a not-for-profit organization aiming to increase trust within the marketplace. In an effort to reach this goal, the organization creates a place where consumers can read about and review businesses across the country. Additionally, the bureau set up the BBB Institute for Marketplace Trust.
The BBB Institute for Marketplace Trust aims to give consumers the resources they need to protect themselves in the marketplace. To that end, it creates educational programs that consumers can access both in person and online. Additionally, the institute conducts research on the marketplace and uses it to provide best practices to businesses looking to offer trustworthy service to consumers.

